Palletized items:

All our larger items are normally shipped out within 7 business days from purchase with a 3rd party LTL premium freight service. The transit time varies by the location (but typically 2-7 days). The freight company requires our clients to schedule an appointment a few days prior to arrival, otherwise they won’t deliver and other charges and storage fees apply. THE CUSTOMER MUST PROVIDE US WITH A VALID PHONE NUMBER TO CONTACT YOU AT ANY TIME DURING TRANSIT.

Small boxed Items:

Mini thrones will be shipped within 7 days from purchase date, via UPS ground service, which usually takes 3-5 days to arrive in most states. Signature is require upon delivery. We provide a  valid tracking number once shipment is fully prepared.

DISCLOSURE:

RETURNS & EXCHANGES (SEE BELOW)

ALL OF OUR ADULT THRONES OR A LARGE ORDER OF KIDS THRONES WILL BE SHIPPED OUT WITH AN LTL FREIGHT COMPANY ON A WOODEN PALLET. THE DELIVERY IS FOR CURBSIDE ONLY AND THE CUSTOMER IS RESPONSIBLE TO DISPOSE OF ALL PACKING MATERIALS INCLUDING THE PALLET. ANYONE WHO REFUSES A SHIPMENT IS RESPONSIBLE FOR THE RETURN TRANSIT COSTS AND A 20% RESTOCKING FEE.

ALL SALES ARE FINAL.

OUR THRONE CHAIRS ARE ALL HAND CHISELED AND PUT TOGETHER PIECE BY PIECE. IT IS NORMAL TO SEE IMPERFECTIONS OR SPLITS IN THE WOOD WHERE THE SEAMS CONNECT AND DOES NOT COMPROMISE THE DURABLILITY. WE INSPECT EACH AND EVERY ORDER TO ENSURE THAT IT IS SENT OUT IN EXCEPTIONAL CONDITION.

If the imperfection is really bothering you we can send you a touchup kit upon request.

Due to the size of our products, costly labor, and shipping charges, returns (for unused items within 3 days of receipt of merchandise) are only accepted with the managers approval. If you refuse your shipment or wish to return an item for any other reason a return shipping cost and 20% restocking fee will be deducted from your credit.