Palletized items:

All our larger items are normally shipped out within 7 business days from purchase with a 3rd party LTL premium freight service. The transit time varies by the location (but typically 2-7 days). The freight company requires our clients to schedule an appointment a few days prior to arrival, otherwise they won’t deliver and other charges and storage fees apply. THE CUSTOMER MUST PROVIDE US WITH A VALID PHONE NUMBER TO CONTACT YOU AT ANY TIME DURING TRANSIT.

Small boxed Items:

Mini thrones will be shipped within 7 days from purchase date, via FedEx ground service, which usually takes 2-5 days to arrive in most states. Signature is required upon delivery. We provide a  valid tracking number once shipment is fully prepared.

DISCLOSURE:

ALL SALES ARE FINAL.

EXCHANGES (SEE BELOW)

ALL OF OUR ADULT THRONES OR A LARGE ORDER OF KIDS THRONES WILL BE SHIPPED OUT WITH AN LTL FREIGHT COMPANY ON A WOODEN PALLET. THE DELIVERY IS FOR CURBSIDE ONLY AND THE CUSTOMER IS RESPONSIBLE TO DISPOSE OF ALL PACKING MATERIALS INCLUDING THE PALLET. ANYONE WHO REFUSES A SHIPMENT IS RESPONSIBLE FOR THE RETURN TRANSIT COSTS AND A 20% RESTOCKING FEE.

ALL SALES ARE FINAL.

Due to the size of our products, costly labor, and shipping charges, returns (for unused items within 3 days of reciept of merchandise) are only accepted with the managers approval. If you refuse your shipment or wish to return an item for any other reason (with managers approval) a return shipping cost and 20% restocking fee will be deducted from your credit.

Please note that our furniture is 100% hand made and you may see some imperefections. This is normal it adds special character and authenticity to your royal furniture piece.

If the imperfection is only minor a repair kit will be sent out immediately and instructions to repair will be explained.