Palletized items:
We offer both international shipping and expedited shipping options as needed. Contact us here to ask for a custom shipping quote.
Small boxed Items:
Mini thrones will be shipped within 7 days from purchase date, via FedEx ground service, which usually takes 2-5 days to arrive in most states. We provide a valid tracking number once shipment is fully prepared but you will not see movement until its been shipped out.
We are not responsible for lost or stolen packages once its been marked as delivered.
PLEASE INSPECT ALL PACKAGES AT THE TIME OF DELIVERY TO SEE IF THERE ARE DAMAGES TO THE BOX. ANY DAMAGES MUST BE REPORTED IMMIDIATELY TO THE SHIPPING COMPANY AND THEN YOU MUST CONTACT US TO MAKE AN INSURANCE CLAIM.
FAQ
Do you offer local delivery?
We offer local delivery in the following states: NYC, New Jersey, Pennsylvania, Connecticut, Massachusetts, Delaware, Maryland, and Rhode Island. Orders are delivered in 1-3 days and come with our in-home setup service.
Can I pick up the item myself?
Order online and conveniently pickup at our beautiful showroom here in Brooklyn NY. While you relax in your car we do all the loading. "CALL US" to see if your car is big enough!
140 58TH ST.
BROOKLYN NY 11220
BLDG B STE 6A
OFFICE:
718-567-0155
HOURS:
SUN - THR, 10AM - 5PM
FRI, 10AM - 3PM
CLOSED SATURDAY
Can I exchange an item?
Exchanges are accepted as long as we have not shipped out your order. If the order was already shipped out, you will be responsible for the return shipping and a 20% restocking fee.
Can I cancel an order I placed recently?
You are more than welcome to cancel your order before it leaves our facilities. Once your item has been shipped you will be refunded the total amount minus the return shipping and a 20% restocking fee.
Do you offer a warranty?
The lifetime of our products will vary by the amount of usage and care given to your product, therefore we do NOT offer any warranties.