SHIPPING & HANDLING
Starting January 1st 2020 were so honored to offer you free economy (5-10 business days) shipping to 26 states delivery and discounted rates to the remaining states.
Options for lift gate and guaranteed expedited shipping (to business address only) are available at checkout.
Lift gate - Necessary for larger orders requiring overweight pallets to ensure safe delivery.
Expedited shipping - If you need your order in 2-5 business days our expedited shipping option is perfect for you. Cost will be shown at checkout and varies by location.
We are offering “Discounted Shipping” to the following states: Arkansas, Alabama, Texas, Oklahoma, Kansas, Nebraska, Iowa, Indiana, Minnesota, Missouri, South & North Dakota, Montana, Wyoming, Colorado, New Mexico, Arizona, Utah, Idaho, Washington, Wisconsin, Oregon, and California."
Specialty Thrones" require extra attention to detail for safe packing and therefore is NOT available for free shipping!!
ALL OF OUR ADULT THRONES OR A LARGE ORDER OF KIDS THRONES WILL BE SHIPPED OUT WITH AN LTL FREIGHT COMPANY ON A WOODED PALLET. THE DELIVERY IS FOR CURBSIDE ONLY AND YOU ARE RESPONSIBLE TO DISPOSE ALL PACKING MATERIALS INCLUDING THE PALLET. ANYONE WHO REFUSES A SHIPMENT IS RESPONSIBLE FOR 2 WAY TRANSIT FEE AND A 20% RESTOCKING FEE.
Want your order even faster? Another option we offer is local 1-3 days in home delivery and setup service!! We have 2 large vans that are dispersed daily throughout NYC, New Jersey, Pennsylvania, Connecticut, Massachusetts, Delaware, Maryland, and Rhode Island.
Free delivery is for curbside drop off only. For in house delivery and set up additional fees varies by location.
Order online and conveniently pickup at our beautiful showroom here in Brooklyn NY. While you relax in your car we do all the loading. "CALL US" to see if your car is big enough!
140 58TH ST.
BROOKLYN NY 11220
BLDG B STE 6A
SUN - THR, 10AM - 6PM
FRI, 10AM - 3PM
Ordered the wrong item? Sure you can exchange so long as we have not shipped out your order. If it was already shipped out you will be responsible for return shipping and a 20% restocking fee.
Returns are NOT accepted after your order has been delivered and signed for. However there are some EXCEPTIONS for a return or exchange:
1- If the item arrived damaged and irreparable
2- If the wrong item was sent
3-If the damage is only minor a repair kit will be sent out immediately and instructions to repair will be explained
You are more than welcome to cancel your order before it leaves our facilities. Once your item has been shipped out you will be charged for the return shipping and a 20% restocking fee.
Not so sure how long it will last? The lifetime of our products will vary by the amount of usage and care given to your product, therefore we do NOT offer any warranties of such.
DISCLOSURE FOR CRIB
PLEASE ADVISE THAT OUR CRIBS DO NOT HAVE ANY CERTIFICATIONS MEETING ALL THE PROPER SAFETY STANDARDS. ANYONE WHO WISHES TO PURCHASE A CRIB UNDERSTANDS THE SAFETY HAZARD AND IN ANY EVENT WE WILL NOT BE RESPONSIBLE.